CLAIM AUDITS

In order to control file quality and claim severity, minimize claim fraud, ensure file consistency, and oversee repair vendor (auto or structural) or independent adjuster reliability, we offer our expertise across a broad range of possibilities in the form of file re-inspections or claim audits.

If you have ever questioned any of the following, we may be able to assist:

·       Has the contractor or body shop followed the settlement scope of repair, or have corners been cut?

·       Is the itemized bill as submitted consistent with the work actually performed?

·      Do you or the insured have any concerns about the repair vendor’s reliability, trade practices, sub-contractors utilized, work product etc…?

·       Has the settlement scope of repair been adhered to when a claim for depreciation hold back is made?

·       Is the estimate submitted by the contractor or body shop consistent with the insurable damage?

·       Is the contractor properly licensed as stated?

·       If required, has the deductible actually been collected by the contractor?

·       Has the staff or outside adjuster (independent or catastrophe) provided a proper scope of repair vs. the insurable damage?

·       And many other claim file scenarios

If you have a file which may be eligible, or if you would just like to monitor repair vendors or adjusters, A. Scaletta Adjusting Services, Inc. is here to assist. From simple structure repair re-inspections and conferral with your policyholder, to detailed file reviews and scope/repair analysis.

Please contact our office at (702) 492-0631 with any questions.